Shipping policy
SHIPPING POLICY
At BIGGERTHANLIFE, we appreciate your support and are committed to getting your order to you as quickly and safely as possible.
ORDER PROCESSING
All orders are processed within 3–5 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Please note that orders placed on weekends or holidays will begin processing on the next business day.
SHIPPING TIMES
United States:
Estimated delivery time is 5–10 business days after your order has been processed.
International Orders:
International shipping times may vary depending on the destination and customs processing. Estimated delivery is generally 7–20 business days after processing.
Please understand that shipping times are estimates and are not guaranteed. Delays caused by carriers, weather, customs, holidays, or other circumstances outside of BIGGERTHANLIFE's control may occur.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time, BIGGERTHANLIFE may offer free shipping promotions. Any applicable promotion will be clearly stated at checkout or on our website.
TRACKING YOUR ORDER
Once your order has shipped, you will receive a tracking number via email.
If your tracking information has not updated immediately, please allow 24–48 hours for the carrier's system to update.
LOST, STOLEN, OR DAMAGED PACKAGES
BIGGERTHANLIFE is not responsible for packages that are lost, stolen, or marked as delivered by the shipping carrier.
If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location. You may also contact the shipping carrier directly to open an investigation.
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and items.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
If you enter an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to have the order reshipped.
Please contact us as soon as possible if you notice an error in your shipping information after placing an order. We cannot guarantee that changes can be made once an order has entered processing.
INTERNATIONAL CUSTOMS & DUTIES
International customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country's customs authority.
BIGGERTHANLIFE is not responsible for delays caused by customs.
CONTACT
If you have questions regarding your order or shipping, please contact us through our website's contact page.
Thank you for supporting BIGGERTHANLIFE.
KEEP GOING. THINK BIGGER. LIVE BIGGER.